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One-of-a-kind, handmade love just for you.
Custom Design
Consultation
The process begins with a 1 hour, in-person, consultation for which there is a non-refundable fee of $25.00 that must be paid before the consultation. During this initial meeting we will discuss the details of your event, your style, what you are hoping to portray through the invitations/stationery and your budget. I encourage you to share any pictures, ideas and color swatches that you may have collected. You will have the opportunity to view samples of my work and choose colors. We will brainstorm ideas and establish a style that best suits your needs. If you are unable to meet in person, we can communicate by phone or email. If you decide to use A Single Suggestion's services, the fee will be credited towards your order.
Booking & Payment Process
Following our consultation, you will receive a detailed pricing estimate—including design and material costs—within approximately 5 to 7 business days. Should you choose to move forward, a contract and project timeline will be provided. To secure your booking, the signed contract must be returned along with a non-refundable 40% deposit.
Please note: No design work will begin until both the contract and deposit have been received.
If your order requires completion within a 2-to-4-week timeframe, it will be considered a rush order and will incur an additional $25.00 fee.
Custom Design Process
Invitations for an Intimate Affair
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Please note: Invitations for "Intimate Affairs" exceed no more than 25.
If you choose to have A Single Suggestion create a custom design for your intimate event, a $15.00 design fee will apply. This fee does not apply to orders using pre-designed stationery. Custom design projects typically require 1 to 2 months for completion.
When planning your timeline, please remember that invitations are traditionally sent out 6 to 8 weeks before the event.
Once your deposit is received, you will be provided with three (3) initial design concepts in PDF format. All proofs and revisions are managed via email. You will have the opportunity to review the designs and request changes until you are fully satisfied. Please note that depending on your event date and overall timeline, this phase of the process may take additional time.
Other Stationery
If you choose to have A Single Suggestion create a custom design for any other stationery, a $15.00 design fee will apply. This fee does not apply to orders using pre-designed stationery. Custom design projects typically require 1 to 2 months for completion.
Once your deposit is received, you will be provided with three (2) initial design concepts in PDF format. All proofs and revisions are managed via email. You will have the opportunity to review the designs and request changes until you are fully satisfied.
Please contact me in advance to ensure my availability to design and produce your order.
Final Proof & Production
A final proof will be provided for your review and approval. It is your responsibility to carefully check all details, including spelling, grammar, punctuation, layout, formatting, and font choices.
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Once final approval is given, materials will be ordered, and the project will move into production. At that point, no further changes can be made, and quantities cannot be reduced.
Final Payment & Delivery
pon completion of your order, a final invoice will be issued for the remaining balance, which includes applicable taxes and shipping fees. Once payment is received, I will reach out to coordinate a delivery or pick-up time, or to finalize shipping arrangements.
Terms & Conditions
Proofing
It is your responsibility to carefully review your proofs for any errors including spelling, grammar, punctuation, layout, format and font. Once you give your final approval any errors are corrected at your expense.
Quantities
There are no set quantities for the majority of styles that I offer. However, once you have approved your final proof, quantities ordered cannot be decreased. It may be possible to increase your order quantity.
Inconsistencies
Due to the nature of handmade items, each item will have certain variations.
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Timeline
A timeline and an estimated completion date will be included in your contract. I strive to work within this timeline, but it is important for the client to also cooperate in a timely manner. A Single Suggestion will not be held responsible for unmet deadlines due to delayed client action or response.
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Pricing
A Single Suggestion reserves the right to change prices without notice. Pricing changes may be affected by an increase or decrease in supplier, service and/or production costs. Quotes are valid for 30 days.
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Design Property
All designs and concepts are property of A Single Suggestion. All work may not be reproduced in any form without consent. A Single Suggestion retains all personal rights to use the preliminary and completed designs for the purpose of display or for other clients, upon request.
Payment & Rush Orders
Orders requiring a turnaround time of 2 to 4 weeks may be classified as rush orders. Acceptance of rush orders is based on current availability and the specific requirements of the project. An additional fee of $25.00 will apply to all rush orders. Full payment is required at the time of placing a rush order. A Single Suggestion accepts both cash, cash app, and credit card payments. Credit card transactions are securely processed via Square.
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Returns & Cancellations
If there is a need to cancel your order, please contact me right away. If I have not received your final approval and your project has not gone into production, your 40% deposit will not be refunded and you are responsible for all materials (paper, ribbon, etc.) purchased for your order. If your project has gone into the production process, you are responsible for the entire amount as stated in your contract. Per the nature of custom stationery, orders are non-refundable, without exception. Every effort is made to assure your satisfaction. If there is an error on my part, we will do our best to correct the problem.
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Shipping and Delivery
All shipping and postage costs are the responsibility of the client. A Single Suggestion is not liable for any stationery that is lost or damaged during transit. Standard shipping is handled through USPS. If expedited delivery is requested, UPS or FedEx services will be used. Local in-person delivery is available within a mutually agreed-upon area and may incur additional charges.